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  Please read our Return Policy before sending a return.

You must use the Return Authorization Label provided to you via email. This will be in the form of a PDF attachment which will have a barcode and will be sent to you after we log your request at our office. This is NOT sent automatically.

We suggest you check with others at your gym, school or rink to see if they may want to buy the item you wish to return. This can save you money on return shipping and/or restocking fees.

• Custom, Team/Group and Special Orders are not returnable.
• Returns/Exhanges/Adjustments made within 30 days with copy of receipt (customer keeps original) and ENTIRE original TAGS ATTACHED, UNWORN, UNUSED, UNALTERED, CLEAN & IN SALEABLE CONDITION.
• Item received with missing, detached or mutilated tags will not be accepted. These items will be returned to you at your expense.
• Shipping charges are NOT refundable.
• Items in our Closeout / Clearance Sections or items marked as Final Sale are not refundable. They may be exchanged only.
• eBay items are not refundable. They may be exchanged for credit toward another item.
• Special Order items are not refundable, and are subject to a 10% surcharge if returned for an exchange.
• Refunds for less than $5.00 will be held as a merchandise credit.
• We recommend shipping your return with a tracking number and insurance. We cannot be responsible for lost packages.
• Be sure to ship your return to the authorized return address only. We cannot be responsible for mislabeled shipments or shipments made to any alternate address.
• All items are shipped in a plastic covering. This covering must be replaced and the item must be returned in a suitably sized envelope or box. Any item returned to us in a Flat Rate Priority Mail (cardboard) envelope, or any other flat cardboard envelope will be refused upon delivery. Stuffing clothing into this type mailer may damage the garment and we cannot accept it.

EXCHANGES & MERCHANDISE CREDIT: Exchange credits will be made based on the purchase price of the item. Shipping charges are not refundable. Merchandise credits held on file for more than 6 months will be subject to a $1.00 per month service charge. (Effective June 1, 2005)

REFUNDS : Items returned for a refund rather than an exchange for another item are subject a 10% restocking fee.

Note:  Beading, stoning, embroidery, resizing or any other alteration voids any warranty the manufacturers may offer. Glues and adhesives vary widely and some may damage fabric. If you are adorning your garment in any way, please be sure to read all manufacturer's instructions and be sure to test the fabric you are decorating to be sure you will have no adverse reactions. We accept no liability for damage to fabrics. Items which have been altered (or alteration attempts) will not be accepted for return under any circumstances.

 

DO NOT SHIP YOUR RETURN or  EXCHANGE UNTIL YOU RECEIVE A RETURN AUTHORIZATION LABEL VIA EMAIL.

(Adobe Acrobat/PDF format)

We cannot offer discount pricing if our customers fail to follow our return guidelines. Thank you for your cooperation.

Log your return request: Click Here